ENABLEMENT & SUPPORT

Your platform, fully supported — long after launch

We keep your DXP secure, fast and evolving with proactive managed services, hands-on training and a team that feels like an extension of yours.

Talk about support
HOW WE SUPPORT YOU

A dependable team behind your platform

  • Proactive monitoring, patching and performance tuning
  • SLA-backed support with a dedicated point of contact
  • Hands-on training and enablement for your teams
  • Continuous improvements and feature delivery
  • Transparent reporting and predictable costs
See support options
Colleagues working together on laptops and documents
WHAT IS INCLUDED

Support that keeps you moving forward

Managed Services

Day-to-day platform management so your team can focus on growth.

Monitoring & Security

Proactive monitoring, patching and threat protection.

Performance Optimization

Ongoing tuning for speed, stability and Core Web Vitals.

Training & Enablement

Practical sessions that make your team self-sufficient.

Continuous Improvement

A backlog of enhancements delivered in steady sprints.

Support & SLAs

Responsive, SLA-backed help whenever you need it.

WHY TEAMS STAY WITH US

A partner, not just a provider

🕐

24/7 options

Coverage across time zones when it matters.

🤝

Dedicated

A named contact who knows your platform.

📈

Proactive

We fix issues before they reach your users.

💡

Empowering

We upskill your team, not create dependency.

Go-live is the start, not the finish. We keep your platform fast, secure and cared for — 24/7.

10+ yrs
Delivery experience
Zero
Downtime migrations
6–12 wks
To production
24/7
Support options
FAQ

Managed Services & Support questions, answered

What does managed support cover?

Proactive monitoring, patching, security, performance tuning, continuous improvements and SLA-backed help with a dedicated contact.

Do you offer 24/7 support?

Yes — coverage options across time zones, scaled to your needs.

Can you support a platform you did not build?

Yes — we onboard, audit and take over support for existing platforms.

Explore more

Keep exploring Aestros

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Explore platforms

Sitecore, Optimizely, WordPress & more

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👥

IT Staffing & Talent

Vetted engineers, on demand

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🧭

DXP Strategy & Roadmap

Plan your digital platform

Learn more →
🔧

Implementation & Migration

Build, migrate, integrate

Learn more →
🤖

AI Personalization

Relevant experiences at scale

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Cloud & DevOps

Secure, automated infrastructure

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Need a reliable platform partner?

Let us talk about a support model that fits your team and budget.

Book a free consultation